Page 14 - CWA COVID-19 Coverage Restaurant Edition Part 1

疫

起

面

对

image source: CWA Magazine, Nov-Dec 2018 issue. Exterior view of Villa Samadhi

and Solidarity) helped for assistance? you get through or resolve the issue? What did
you and the team learn from the experience?
We have cut all costs to a bare minimum, with
zero revenue for no idea how long, and we The virus is here to stay until there is a cure or
have to match as close as possible our outlays. vaccines found, so all current measures without
The big support here is the salary and rental the circuit breaker will be around for quite a
reductions without those we would be fighting while. Extending our services to our guest’s
court cases in an attempt to remain in business. homes is what we are working on at the moment.

How do you feel about delivery platforms who Do you think the elements of how some
are currently working together with restaurants restaurants are operating at the moment
to help deliver food all over Singapore? Are will become the norm in the future?
there aspects where they can do better?
Elements put in place to survive the current
It could not get any better for them; I mean situation, will become the norm. New business
every restaurant that wants to do delivery models are also developing. We have just launched
has no real options but to sign up with them. a virtual food court in Kuala Lumpur; I believe
delivery is going to be a major source of revenue for
What is disappointing is that due to this situation restaurants. Growth of virtual kitchens will also be
they are still allowed to charge exorbitant accelerated, cutting further strains on restaurants.
commissions and impose unrealistic rules on
restaurants. Like the fact that the menu has to be
priced the same for dine in and delivery. Delivery
should be higher if you are a full-fledged restaurant,
we still have front of house expenses to take away
30-35% is not realistic. And it should be up to the
restaurant to decide price strategy for their brand.

What are the restaurant’s plans moving
forward? Have there been any challenges
adjusting to the situation now, and how did SCAN HERE & GET IN
TOUCH WITH TAMARIND HILL
WWW.ASIACUISINE.COM