Minimising no-shows

by Elizabeth Wong @ 18 Sep 2014
Minimising no-shows To discourage the problem of guests not turning up, some restaurants are charging for bookings which can later be taken off the tab.
Other establishments are eschewing the reservations concept in favour of a no-bookings, first-come-first-served policy.

Read on at  http://www.bbc.com/news/magazine-29132172