Online Hotel Reputation Management: Build Good Image For Successful Business
by Darinee Durai & Qian Leung
@ 21 Apr 2017
'It takes 20 years to build a reputation and five minutes to ruin it' - Warren Buffet. Your guests are all talking about you, and it matters what they think.
All in all, factors that build a reputation of your brand are star ratings, online reviews; recommendations; posts on travel sites, social media or blogs; or any platform where you are mentioned. Monitor your online reputation on a regular basis, address criticism, and learn from previous mistakes.
https://www.hotelnewsresource.com/article93950.html
